Shipping policy

Shipping Policy

At Sacred Owl Healers, we take great care to ensure that your order arrives safely and securely. Each product is carefully measured, wrapped, and packaged with attention to detail, and we record the shipping process to guarantee that items are properly protected before leaving our facility.

Processing Time

  • Orders are processed within 2-3 business days after your payment is confirmed.
  • You will receive a confirmation email with tracking information once your order has been shipped.

Domestic Shipping

We offer domestic shipping across the United States. Shipping times may vary depending on your location:

  • Standard Shipping: Typically takes 5-8 business days.
  • Expedited Shipping: Available at an additional cost and usually takes 3-4 business days.

International Shipping

We are happy to offer international shipping. Please note that shipping times and costs may vary based on your location:

  • International Shipping: Typically takes 14-21 business days, depending on the destination and carrier. Some locations may experience longer shipping times due to customs processing.
  • International shipping rates are calculated at checkout based on the weight and destination of your order.

Please note that customers are responsible for any customs fees, duties, or taxes that may apply in their country. We recommend checking with your local customs office to determine what these additional costs might be before placing your order.

Shipping Rates

  • Shipping rates for both domestic and international orders are calculated at checkout based on the weight and destination of your order.
  • Expedited shipping options are available for an additional fee, which will also be calculated at checkout.

Lost, Stolen, or Damaged Packages

At Sacred Owl Healers, we take every precaution to ensure your items arrive safely. However, we cannot be held responsible for packages that are lost, stolen, or damaged once they have been shipped. If your package is marked as delivered but you have not received it, please first check with your local postal service or shipping carrier.

Order Issues

If you experience any issues with your order, such as receiving the wrong product, please contact us at customerservice@sacredowlhealers.com within 48 hours of receiving your order, and we will work with you to resolve the issue.

We aim to provide a seamless shipping experience, and your satisfaction is important to us. Please feel free to reach out if you have any questions about your shipment.

Thank you for supporting Sacred Owl Healers!